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2018 Podcast 7 - Safety Toolkit & New Driver App

WestSydGuy

Well-Known Member
Divi has returned! Here are my notes. https://soundcloud.com/uberanz/podcast-7

GST and BAS time coming up.

Safety:

A top driver partner, Haas (Egyptian fella) from Sydney, more than 20,000 trips! UberBlack, LUX and loves to now do only UberX, hard to believe... He loves Uber!

If a rider and driver both rate 1 star, it won't count in ratings, and an incident ticket will be created.

Haas says the shield icon is useful for lady drivers, and older drivers, but please don't play with the button, only for emergency!

Keep you car clean, take the right way, keep air-con on in summer, talk to the customer. At night time, one PAX is ok, for bunch of teenagers, be smart, give them the aux cord, maybe they be silly, draw the line.

There is an extended podcast for POOl https://soundcloud.com/uberanz/podcast-7-uber-pool-extended-version Leroy B

Q. Where is acceptance and cancel rates in the app? A. Passed onto the engineering team in the USA, view on http://partners.uber.com/ for now.

Q. How do you change the destination address during a trip? A. Tap the black bar with directions, at the bottom of the list, tap the last row/destination, to change the destination.

Q. How do you set KM only, not miles/feet. A. Sorry, only for android, will let you know.

Thanks for listening and, Uber on!

Write your questions in to http://t.uber.com/anzpodcast
 

WestSydGuy

Well-Known Member
  • Thread Starter Thread Starter
  • #6
So it doesn't count towards your cancellation rate?
I've not checked before and after cancelling a pool passenger, perhaps someone can check?

I wouldn't worry about my cancellation rate, unless I spent my days at the airport cancelling short trips.
 

Icecool

Well-Known Member
Divi has returned! Here are my notes. https://soundcloud.com/uberanz/podcast-7

GST and BAS time coming up.

Safety:

A top driver partner, Haas (Egyptian fella) from Sydney, more than 20,000 trips! UberBlack, LUX and loves to now do only UberX, hard to believe... He loves Uber!

If a rider and driver both rate 1 star, it won't count in ratings, and an incident ticket will be created.

Haas says the shield icon is useful for lady drivers, and older drivers, but please don't play with the button, only for emergency!

Keep you car clean, take the right way, keep air-con on in summer, talk to the customer. At night time, one PAX is ok, for bunch of teenagers, be smart, give them the aux cord, maybe they be silly, draw the line.

There is an extended podcast for POOl https://soundcloud.com/uberanz/podcast-7-uber-pool-extended-version Leroy B

Q. Where is acceptance and cancel rates in the app? A. Passed onto the engineering team in the USA, view on http://partners.uber.com/ for now.

Q. How do you change the destination address during a trip? A. Tap the black bar with directions, at the bottom of the list, tap the last row/destination, to change the destination.

Q. How do you set KM only, not miles/feet. A. Sorry, only for android, will let you know.

Thanks for listening and, Uber on!

Write your questions in to http://t.uber.com/anzpodcast
Huss is Sydney top Uber driver with rating of 4.98 did 24,000 rides , with 14,000 5 stars . He was an ex business man From a failed businesses. He says he is making lots of money with Uber . He like to do Uber around the world . The ways the pax rating work is if the pax gives out too many low rating to the drivers his rating will be removed . And out of every 10 rides the pax must keep a rating above 4.00 . And a warning message will be sent to the pax if it below 4 Further drop in their rating they’ll be deactivate
Huss advice to be safe is too be smart . Like don’t piss the pax off with smart ass comment , make them happy but know when to draw the line . Be careful when dealing with teenagers .
 
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