4.91, but I can't imagine why anyone would give me less than 5*. I always get there on-time (once I get a ping, I move to the location, I don't sit around and I'm always waiting for a ping, not doing something else beforehand). I always have bottled water (although I am going to stop this, I've given out 20 so far and not one person tipped for a bottle of water. I thought for sure one person would. Not a single one). I did get tips from people who appreciated the professional, clean, and inexpensive service, though. I am a customer service master (worked in banking for 10-years) so I know I am good, there. But I guess 4.91 is still pretty good. I know we need to stay above 4.7, which essentially means all 5* each time (lol). Finally received a sweet tip! $40 for waiting for a guy who was planning on taking a long trip (2 hr & 30 min) but decided he wasn't going to be able to go after all that night. But I took him to a location a few miles away and the pax was very grateful I waited 40-minutes and he tipped me $40 (So, some people truly appreciate the seamless service). *Late night cancels* Who can explain these? I get about 3 a night when it's 1:30 AM or later. They request, I accept and then an immediate cancel. Why do they do this? *The self-conscious paranoid pax* Why did you turn here?! Oh, why did you go down that street?! (These are always funny. GPS almost always knows a better way, as google maps goes off of time and distance) It's almost always some young Guber pax that is worried they will be charged "more" (worst case, $1? lol). These pax are funny to me. I always say, "I normally follow GPS but if you'd like me to go a certain way I can do that, I don't mind." Whenever they tell me to go a different way I see the miles trip on Google Maps go up lol Example ETA: 2:45 PM Miles: 3.6 Mi Pax: "No, don't go down David, turn left at Main St, instead" Me: "Okay, sounds good." I turn down Main St instead of listening to the GPS computer... New updated trip: ETA: 2:47 PM Miles: 4.1 Mi lol Every. Time. I've only had GPS do a funny move twice, (it usually does it when GPS doesn't realize a spot you can u-turn at). 2 out of 200+ trips. I will trust Google Maps lol *Dropping pin that is inaccurate* I always let customers know that if they type in the name of the building they're at we can always get to them quicker because the pin drop isn't always accurate. Uber does NOTHIGN to educate the pax so it's up to us Independent Contractor's to help them (politely, and professionally).