support sucks

  1. N

    United States Based Support for Uber?

    I've been driving for 6 months now, and still have no way of talking to anyone who works for Uber in the US. Even during emergency situations. I have found this extremely frustrating, and see this as being potentially dangerous. As the "off shore" support teams are little better than 5 year old...
  2. Phasmatrope

    How long do the placards count for?/having to retake airport test

    Curious if any of you know how long the airport placards are supposed to be valid for?? Are they good indefinitely? Just for a year? Or just for that vehicle? I took, passed, and received my placard some 2 years back. Since then, I've had to switch to a different vehicle, but since the placards...
  3. WhiteEagle25

    The challenges of communicating with Uber

    I find it very frustrating that Uber seems to make it so difficult for riders to reach a live support person. I have literally wasted hours trying to find a way to contact a real person by phone. Recently, I resorted to creating a new email so that I could apply as a new driver and access Uber...
  4. Zardoz

    How to contact Driver support anymore??

    Is it just me , or has uber recently changed the app / website to make it even MORE difficult to get a customized message / question to Driver Support ?? my rear window sticker disappeared recently - i have a feeling that one of my pax may have grabbed it , either out of curiosity , spite , or...
  5. Zardoz

    "Your Amp order is in" Update 3mos after arriving, & lax Support in general...

    So been driving lyft for a couple of months now , i have had to switch to a new car , and from the 'stache to the Amp during this time . anyway not sure if it's just me , but Lyft Driver Support seems to have REALLY diminished recently ... main example is , since the Lyft airport placards have...
  6. U

    i feel like a real uber victim

    I feel like a victim of uber! Does anyone else feel the same?? It all began shortly after signing up for uber about 3 months ago. I woke up one day to see a text message from uber claiming I was passing up on some ride requests and told me to check my email. "You've been online, but not...
  7. mrdrprofxavier

    CAAARRRLLLL!!! (Lyft Line)

    I Drive in Chicago and normally have just been accepting Lyft Lines when I am driving around and it is dead on pings. This week I noticed that when I am driving a Lyft Line It has been automatically accepting new passengers without even giving the pop up circle thing...not sure if this has...
  8. Lost In Translation

    Uber not paying hourly guarantees!

    For the last two weeks Uber has neither calculated nor paid my hourly guarantees. Their support center refuses to do anything about it. What can I do to get paid?
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