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  1. Mista T

    A rider becomes aware of their rating

    Cute story about a journalist who realizes what a rotten pax she has been. https://www.google.com/url?sa=t&source=web&rct=j&url=https://amp.ft.com/content/05df5746-7e56-11e8-8e67-1e1a0846c475&ved=0ahUKEwiVoKzq3YjcAhWvGTQIHSLwBUQQqUMIMzAF&usg=AOvVaw1xv_g2gTlIA9nLSgRm2Ke5 The shame of my very...
  2. Andocrates

    Ratings ding

    When I come home at 6:30 am My rating was back up to 4.64 from 4.60. I got fanfare from UBER which I deserved for working my ass off. Three hours later and it's 4.59 What could have happened? The only issue I had last night I refunded the rider. I'm seriously discouraged. I have some physical...
  3. tdcinflorida

    Low ratings form PAXs is bugging me

    My Lyft rating is 4.81 but it should be higher. So many require absolute perfection. You pick them up within minutes. Act polite and communicative. Get them to the destination as fast and safe as possible. And still they give a low rating: maybe you slowed down at a wrong street as if preparing...
  4. C

    Can't rate Lyft passengers anymore plus far away pings.

    Hi there. I have noticed that recently Lyft does not display the option for me to rate pax. What's up with that? Also why the hell in a metropolitan area like NYC I get a ping from midtown west while I am on Clinton St in Brooklyn heights. On Lyft during busy times and especially on the...
  5. Soy

    GrubHub Driver Ratings

    Is it possible to see what our ratings as drivers are? I know both restaurants and customers can rate us but I can't figure out how to find where those ratings are. I'm going to feel foolish if it's somewhere obvious. :P Also, it'd be nice if they need to give us a way to rate our experiences...
  6. Coastie

    Uber to allow Riders to rate, mid-trip

    Found this today. Wonder when Oz will get it? http://fortune.com/2018/05/14/uber-mid-trip-driver-rating/
  7. the uberista

    Ratings dilution

    I don't know how many of you have seen their ratings surge in the last couple of months, mine went from 4.6 to 4.8. Now I know the reason why and Uber has confirmed: Any non 5-star rating does not actually count towards ratings unless accompanied by a valid reason, such as the ones they give...
  8. YouEvenLyftBruh

    Chinese Seek To Copy Uber & Lyft In Arbitrary Insideous "Social Rating System"

    https://www.wired.co.uk/article/chinese-government-social-credit-score-privacy-invasion Recently I've been hearing folks are "outraged" by the Communist Chinese implementing a "social rating system" meanwhile, tens of thousands of United States Citizens already live and work under arbitrary...
  9. Mista T

    The future of ratings with robot cars

    If human aren't driving a vehicle, how are pax going to complain? Here are some complaints I envision: "Car was playing Christmas music but I'm Jewish, that's discrimination." "I tried calling to let driver know I would be right out but it just went to some voice mail," "I was standing out...
  10. Mista T

    The purpose of ratings

    We complain about ratings being unfair to drivers, and it is true. Ratings are 2 ways, however they exist ONLY for the benefit of the pax. The pax needs to be able to determine if we are worthy of driving them, and ratings is the tool they are given. Once the robot cars are in place, there is...
  11. YouEvenLyftBruh

    Uber Dirty Tricks Crew Still In Operation?

    I'm beginning to suspect that the Uber dirty tricks team is still active. I proclaimed myself an Investigative Journalist/Scientist, and I basically did last week as an experiment into some shady activity I was seeing. I gave very few rides last week, and documented every single ride. Anyway...
  12. R

    Let's help each other out to protect our ratings Buffalo!

    Hey guys. Just wanted to bring up the issue on ratings. I'm sure that there are ppl out there that feel like their ratings are not fair. For example, there are times where you can get 4 stars rather than 5 due to factors out of your control. For example, navigation seems to be the biggest issue...
  13. Mista T

    Uber screwing with ratings

    Do I have a 1 star on there, or not? Make up your mind.
  14. YouEvenLyftBruh

    I knew it! PAXHOLES blamed me for hillbilly stadium quagmire.

    THERE ARE TWO THINGS WRONG HERE: Problem #1: Bless your heart, Sweety, I know I how to get to the stadium. I don't control traffic or what Lyft "estimates" as my arrival time (a search here shows A YEAR of same complaints) brief summary: - PAX call me angry. "WHERE ARE YOU IT SAYS 1...
  15. mrpjfresh

    Ratings Inflation: New paper from NYU suggests Uber ratings more meaningless than ever

    Interesting (though not surprising) read on ratings and the psychology and social pressure to give all drivers 5 stars. ----------------------------- How did Uber’s ratings become more inflated than grades at Harvard? That’s the topic of a new paper, “Reputation Inflation,” from NYU’s John...
  16. Pax Collector

    Lyft and their BS feedbacks

    Help! How can I improve? Hahaha
  17. YouEvenLyftBruh

    PAX who consistently leave shitty ratings, should have their ratings count less.

    So when I thought this up on my own, I thought I was brilliant, but then I saw that there was an entire category called 'ratings' ...I realized, this will probably be the thousandth person to suggest this. ...also, I KNOW that this is just us drivers venting here, but who knows, maybe there are...
  18. Frank Underwood

    How Drivers Should Be Rated

    I know many drivers clamor for a 'living wage'. However, I think giving badges and earning ratings is a better strategy for higher pay. When customers are happy, drivers will get more rides. Thankfully Uber is smart to keep prices lower, this leads to more rides. Excellent service leads to more...
  19. Mista T

    Rate low - block future matches - for economic reasons

    Ping! 7 minutes away. Looks close on the map, I can get there in 5. Wait 3 minutes for pax to come out. Get the ever-so-common "sorry about the wait" Take them 10 minutes to their work/home/rapid transit. Quick, simple convo. Me: Do you take a lot of U/L? Pax: Yes. Me: Just to and from the...
  20. M

    Rider Rating explained

    5.0 either brand new passenger or one with around 10 or less so rides. Everyone starts out with 5, and uber ratings get averaged after 10 or something rides. Most are all good, accept the ride. Lyft almost same 4.9 either from another less diverse city or state; or possibly another country...