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  1. Initial D

    How come my ratings for my Uber rider app is stuck?

    I'm an Uber driver as well and I've noticed that my rider rating is stuck at 4.78 the entire day. I've treated my relatives from Australia with plenty of trips and was exploring different places in San Francisco today and did tourist stuff.
  2. Initial D

    Rise above the player haters (pax who rate drivers poorly for poor reasons)

    I feel like this relates to some us drivers when we unfairly received bad ratings for things out of our control, but we just brush the dust off our shoulders and life goes on.
  3. Mista T

    Uber to ban low rated riders, starting today

    Uber will start deactivating riders with low ratings Megan Rose Dickey @meganrosedickey / 5 hours ago Uber is now requiring the same good behavior from riders that it has long expected from its drivers. Uber riders have always had ratings, but they were never really at risk of deactivation —...
  4. AmbiguousAnt

    No protection from cancelled rides rating you down

    I got a one star rating (my first) after I was not able to pick up a pax yesterday because they were not at the location and were waiving to me from a place that was unreachable across Kapiolani Blvd during rush hour. I had to cancel the ride and later I found that I had my first one star...
  5. DrivingThe916

    Ratings drop since Uber Pro

    I've been a 4.96 - 4.99 driver for over 3 years. My strategy has always been to not pick up passengers with a rating lower than mine at the current time and no farther away than 10 minutes and it has worked well for me. Since Uber Pro was introduced my rating has now dropped to 4.87 for no...
  6. Mista T

    You're doing great!!

    About a month ago I had perfect 5.0 with Lyft. It couldn't last forever. One week it dropped into the middle 4.9s. The next week it dropped again. The other day it dropped yet again (I'm such a scumbag!). Lyft's message at the top of the email: You're doing great!!!
  7. Mista T

    Star ratings translated

    I have multiple 2 star ratings, which made me think... what is going through the pax mind when they rate? Here are my thoughts on what they might be thinking... 5 stars: ride was okay or good or great, I would do it again (or) I heard that if I rate below 5 that they could get fired, so...
  8. ZenUber

    Lyft doing bait and switch with pax

    It’s happened to me twice in the past two days. I accept a ride request, and start driving to the PU point. Suddenly, there’s an update, and I’ve got a new PU point at a different distance, and with a different name! The first time I thought it was a strange glitch. The second time I knew...
  9. Initial D

    Uber Drivers, does your ratings go down after you give lower stars for your PAX at end of rides?

    I'm thankful that I don't really get matched with lousy PAX on Uber that often, but few weeks ago, I gave a PAX three stars (I don't want to be matched with this PAX ever again) for reeking of marijuana scent and that the scent hinders my judgment when driving. Afterwards, my ratings dropped by...
  10. D

    Uber rating for new driver

    When signing up as a driver does your passenger rating become your Uber driver rating? Should I sign with new phone number / email etc? Do all new uber drivers get a 5 star rating and it goes down from there?
  11. Ian Richard Markham

    What happened to the Late Night Hero badge?

    I had eleven of these badges until they all disappeared sometime within the last few days. Does anyone know what happenened? Was this badge removed from the app or were mine taken away for punishment or something? Please share.
  12. Bazinga57


    Frustrated for getting rating dings that make no sense...like driving last week in ice, snow, sub-zero temps. Sorry my car may not have been up to your standard of cleanliness, or that you got salt on your outfit. Sorry I didnt see you on the other side of the 8 foot snow pile. Sorry I didn"t...
  13. EmJay79

    Newbie to Eats - how many minutes to wait before tapping 'order not ready'?

    Hey all *wave* First day on the job for Uber Eats. After arriving at a restaurant, how long do you wait before tapping 'order not ready'? Also - I have done 5 deliveries so far but no customer has put in a rating from what I can see on my app. Is this usual? Lastly- any tips for making this a...
  14. Pax Collector

    How to be a highly rated rider

    Since I've seen a couple of posts recently advising riders how to become five star riders, I decided to come up with my own "Expert" advice. Dear riders, It's much, much easier for you to keep a perfect rating than it is for your drivers. Simply be on time at the right place, be courteous...
  15. FhvnEd

    Driver ratings in the new driver's app

    Hello. Ever since the new driver's app (I got mine a few months ago), there have been several settings/reports that, either I don't know how to find, or they have eliminated completely. In the old app, my ratings would pretty much change in real time (give or take an hour), and my total 5*...
  16. Cantina00

    5th Post~ Good Weekend~~ Passenger Rating Pick-up Question

    Hi Neighbors,,, Cantina00 here,,, 4.97 rating 260 trips in total, all 5 star trips this weekend,, My Tips still stink here in South Jersey though My question for tonight is,,, I declined a 4.57 pax rating,, because I thought that was one of the lower numbers I have seen,, and I do...
  17. Kurt Halfyard

    Gamification of Work: Guardian Article on Gig Economy

    Not news, but still worth discussing in terms of all the ratings threads, and manipulation from Uber/Lyft in this regard. https://www.theguardian.com/business/2018/nov/20/high-score-low-pay-gamification-lyft-uber-drivers-ride-hailing-gig-economy "Simply defined, gamification is the use of game...
  18. BurgerTiime

    Lyft is adding automatic tipping

    https://www.engadget.com/amp/2018/11/15/lyft-changes-for-tipping-and-rating/ And default 5 star rating! Lyft is launching another campaign to improve the experience for its drivers, and at least a few of the changes could affect you as a passenger. In December, it's conducting a limited launch...
  19. Mista T

    New Uber Badges

    Breaking news from Uber!! We have been speaking with drivers around the world for many years, and once again Uber, your great non-employer, has decided to give you, our driver-partners, exactly what you have been asking for: new badges! These new rewards won’t be easy to achieve. Only the...
  20. beantowncruiser

    Not Receiving Ratings

    I started driving after recovering from an injury that kept me from driving for about a month, approximately two weeks after the "upgraded" uber app went into effect. Since then, I've received virtually no ratings except for ONE five star a couple of weeks ago. Then it DISAPPEARED a couple of...