rating

  1. D

    10 rated trips, 9 5 stars ratings how do i have a 4.73 rating ?

    I dont understand the logic of this how do i go from 5.0 to 4.73 after 1 non 5 star rating.. & what did i do to not deserve 5 rating.
  2. DriveMeNot

    Only 1 or 5 stars for rider, nothing in the middle

    It is Saturday evening, you spent good time with your family and then decided to get into your car and drive in your way to work this fun Job of meeting new people while you giving them a ride to their destination. There it comes "Ping" the first rider request, young couples ride in your car...
  3. BlueDwarf

    Email from Uber --"You're Leading the pack"

    Received this from Uber yesterday: Anyone else got this email? My rating is now 4.52, previously was deactivated (I was 4.29) and did the improvement class before got reactivated. Just wondering if anyone can lighten up, will Uber still deactivate me again for this rating as it's still under...
  4. wadall

    How Uber can fix the unfair rating system.

    Have it so that customers with low ratings can only be picked up by drivers with low ratings. Getting suspended and having to pay fifty dollars because you got a 4.59 is extremely unfair only because bad customers have no consequence for being bad to drivers. Drivers don't turn away customers...
  5. T

    1☆ drives up surge.

    1☆ your pax and that's one less driver available for your pax. Less drivers equal surge. There are no repercussions for a 1☆. It's simply letting uber/lyft know that you don't want to be paired with pax again. A similar strategy works in other areas. Pax ain't your friend. They're the...
  6. N

    Destroying the crops

    Uber rating system is the most flawed thing in modern history.... And the fact that it leaves plenty of room for all type of abuse rather it be sexism, racism, age related or as I read one guy say he give Uber drivers with nice cars 1 star, because they "obviously" have money and don't need this...
  7. D

    i have a 4.59 rating and uber said i am at risk, what do i need to do?

    idk why i have a 4.59 rating i feel like its just some drunk @@@@@@@@ rating me low for no reason since most of my pax say they are giving me 5 stars , how quickly does uber go to deactivate ? whats the min i need to score?
  8. R

    Suprisingly Rider Reported Issues

    This is super surprising. I was maintaining a 4.87 rating for the last two weeks and I got a non-5 rating recently so my rating dropped to 4.85. Today I got the weekly ratings report from UBER and they were saying I got two reported issues against my professionalism (attitude), while my...
  9. FAC

    Lyft Support came through for me

    After all the complaints I've read, thought I'd share a happy ending to a bad ride. I picked up a pax and it was one of those rides that nothing could go right. Then Waze sent me on a crazy route adding 7 miles to the trip. After I dropped off the pax I contacted Lyft support to tell them what...
  10. J

    Cancelling at trip due to distance after starting it and getting rated by rider

    Hey guys, Im pretty sure that some of you know what to do in the following situation. I tried getting an answer from CSRs and we went back and forth 9 times and I always get an answer that is completely irrelevant to my question. Ill try to be as short and precise as possible. A few nights ago...
  11. J

    Cancelling at trip due to distance after starting it and getting rated by rider

    Hey guys, Im pretty sure that some of you know what to do in the following situation. I tried getting an answer from CSRs and we went back and forth 9 times and I always get an answer that is completely irrelevant to my question. Ill try to be as short and precise as possible. A few nights ago...
  12. uberboston7

    Rider is falsely claiming Inappropriate Behavior

    Hello everyone, I'm new to this forum and am hoping to get some support or advice. I've recently completed my 460th ride and have a rating of 4.91. Today, I saw an issue reported under my account. I'm being accused of inappropriate behavior and unwelcome advances towards a rider. I'm a young...
  13. B-kool

    Share rating??

    Wanted to see how we all stack up all across the cutthroat world of moving human beings from point A to B. I am in northern California and I am sitting, hopefully for the foreseeable future at 4.88
  14. Reversoul

    4.62

    Question: if I get a request from a pax that has a rating of 4.62, does that mean they're a driver? Normally a pax rating is 4.8, 4.9, etc. But a couple of times I got requests that were rated with 3 digits. I declined both because I'm wary of drivers trying to sabatoge my rating just to...
  15. Reversoul

    Should i be worried?

    I've taken 80 uber trips and only 54 of those were rated. 51 of my trips were 5 stars and 2 trips were rated 2* by a couple of knuckleheads. Im not sure what the other low rating is yet cause it just happened last night and my rating still shows 4.89. This rating system drives me crazy and I...
  16. MulletMan

    ****WHO SCREWED YOU****SPREADSHEET****

    https://docs.google.com/spreadsheets/d/1KCRgZAlMqrHaWe0_g-5TrTOXwqRc-2JD9JiQ9wlrwkY/edit?usp=sharing Easy spreadsheet to figure out who (you know who) screwed you yesterday if your rating should happen to drop from day to day. The red cells can be changed.
  17. john-hopkins

    Racial demographics of my rating. Race and gender

    This information may not be accurate. But i researched 4-5 months of Uber driving. I am 28 y old male , minority ethnic (turkish) uber driver. Here is list of my passenger category by frequency ride requests (aprox) 1. White females (under 35) 2. White males (under 35) 3. AA females 4. Asians...
  18. UberIowa15

    Vomiting or unruly passengers impacting ratings

    Many drivers obsess too much about ratings, but there clearly becomes a point—4.6 in most markets, including Des Moines—where a low rating can impact your ability to use the platform, and some passengers cancel on drivers with a 4.7 or lower. Unlike Lyft, which I've seen threads indicating a...
  19. swimmerbhs

    PAX yesterday

    Yesterday I picked up a pax 5.0, opened the door for her and even offered to put her bag in the trunk for her. She asked if I could make a stop before the destination and I agreed since it was on the way. Waited for her, short wait about 2 minutes and took her the rest of the way. After she...
  20. Stygge

    Pax felt ignored

    Yesterday I ended up in some NE burbs and decided to go towards home and possibly call it a day. I drive SW on 35W close to downtown when I get a ping. It's a mile away so I pick him up. The guy says "finally" as he enters the car and then "Can you check my rating? I think I must have been low...
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