phone support

  1. Jack Malarkey

    Phone support now available to Canberra Uber drivers

    An in-app (and email) message advises that phone support is now available for Canberra drivers on 1300 091 272 from 10.00 am to 6.00 pm, seven days a week. I understand that the staff are in Manila.
  2. BAKAD

    A Rare Uber Complement

    While I complain a lot about Uber, lord knows they got a lot of issues. They did okay today on phone customer service when I called. They fixed the issue and gave me my cancelation fee. I had a minor 16 year hold wanting a ride. I said you have to be 18 years old, he said "there is not...
  3. Lurking

    Lyft’s app for drivers is getting a major overhaul

    https://www.theverge.com/2017/9/25/16361160/lyft-driver-app-update-phone-support Lyft’s app for drivers is getting a major overhaul 24/7 phone support at the touch of a button by Andrew J. [email protected] Sep 25, 2017 Photo by Amelia Holowaty Krales / The Verge Lyft is updating its app...
  4. thesweatersnog

    Behold the confusion of a new driver.

    So I've been driving for a few weeks now. I mainly work the evenings and weekend hours in Philadelphia and at first, I was riding high on that 5.0 but now with a few low ratings I’m down to a 4.86. I’ve been super stressed out about that and can only imagine who the F gave low ratings and why...
  5. Jack Malarkey

    180 Days announcement: phone support and lost items payment NOT coming down under

    Uber has announced 24 hour phone support for drivers: this applies only to drivers in the United States. It has also foreshadowed a flat $15 payment to drivers for returning lost items (for example, phones left in the car): this will apply only to drivers in the United States and Canada...
  6. HPClays

    Uber Phone Support

    Just got a phone call from Uber Phone support. A lady named "patrick" was calling because I had e-mailed them telling them I never cancelled any airport trips. (See 2 weeks ago). The phone number was (800) five nine three 7069. Then "she" put me on hold to check my account, then it...
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