1. BenzBunny

    New To This

    Hi Guys & Gals, I’m new to the whole PH thing (I started in January), being a full time postgrad student, I thought it would be great flexibility as I studied. I didn’t really manage to get into the flow of it all when this pandemic hit and now I’m at a loss as to what to do. I’ve got no...
  2. Jack Malarkey

    Ola: bushfire donation

    Email received by drivers from Ola on Saturday 11 January 2020 at 8.01 am: Hi Jack, In response to the bushfires ravaging many parts of Australia, this Saturday and Sunday, we'll be donating 100% of our company earnings on all rides in all cities and regional hubs where we operate...
  3. johnnyspack

    Has anyone had this App problem?

    Running both Ola & Uber on the one phone with Uber NOT on auto accept. Have been in the Ola app when I get an uber notification about a fare, but I don't touch nothing. Then will be riding with Ola pax and find on Uber that a pax is waiting for me. Again do not have auto accept on. Am forced to...
  4. Jack Malarkey

    Ola policy is not to permit unaccompanied minors

    From an email sent by Ola to drivers on Friday 15 November 2019 at 4.52 pm: 1. Unaccompanied Minors Did you know that Ola drivers are not able to take riders under the age of 18 year of age without an adult? If you suspect a rider is under the age of 18, you can request to see some...
  5. Jack Malarkey

    Ola riders earn Velocity points

    Email received: Hi Jack Malarkey, Thanks to our partnership with Velocity Frequent Flyer you can earn Velocity Points on every ride. You'll earn 1 Velocity Point for every $1 spent on rides and double points on eligible rides to and from airports*. To start earning points all you need to...
  6. Jack Malarkey

    Ola introduces mandatory 8-hour rest periods after 13 hours as part of fatigue management

  7. Ld1234

    Failed to display CPV sign

    Hi everyone, Long story short, on Saturday I forgot to have my CPV sign on my car and the cops pulled me over (I have no idea how they figured out I was an Uber driver). And so I kept it relaxed and accepted what I did and the policeman was really chill as well and told me the fine shouldn't be...
  8. uberxw

    Ola wouldn't honor rewards

    I completed 8 trips within a day but Ola wouldn't honor the rewards of $40. Does anyone else have this kind of problem with Ola?
  9. Jack Malarkey

    Ola’s fatigue management policy

    Text sent to drivers on Friday 20 September 2019: Please familiarise yourself with our policies here www.gs.im/s/?Nqa9AYWwZTI We would like to advise that we will be monitoring breaches of our Ola Fatigue Management policy and obligations... Ola’s fatigue management policy: Managing Fatigue...
  10. Jack Malarkey

    Ola Canberra office closed up to and including Wednesday 11 September

    Normal office hours:
  11. Jack Malarkey

    Ola testing new selfie requirement

    In-app message sent by Ola on Tuesday 13 August 2019: Ola will be testing a new feature. You might see something different appear in your driver app. What is the NEW feature? To ensure customer and driver safety, we are launching a new feature. In this feature you can click a selfie and...
  12. Dizzo

    Best PH Operators To Work For | The Results

    There have been a number of new operators entering the UK recently. Among this list are ViaVan, Bolt and Kapten. But how well are they doing vs Uber? The private hire community was asked to pick their favourites and the results are now out! View the results! >...
  13. D

    Ola trips not showing on completed trips today

    My balance for today is $0 I did 3 trips. Anyone else having this issue?
  14. Jack Malarkey

    Ola Canberra office closed until Friday 21 June 2019

    Text received from Ola on Friday 31 May 2019: Ola Canberra office will be closed until 21st June.
  15. Jack Malarkey

    Ola: moving to another city and wanting to continue rideshare driving?

    Received by a driver colleague: 1557697386
  16. dougsta

    OLA "Off-Roaded" Me Because I have a Driver Authority Card????

    Been driving with OLA since January. But just the other day they offroaded me because I don't have a DL with the T condition on it. Yet they have my Driver Authority card! Surely they have access to the pointtopoint portal to verify me? I went to the RMS and paid $27 to get my licence...
  17. Jack Malarkey

    Rideshare driving in Canberra by Queanbeyan-based drivers

    Until recently, Queanbeyan-based drivers were unable to be rideshare drivers in the ACT or even in Queanbeyan itself. That has now changed. I am now aware of at least one case where a Queanbeyan-based driver is legally rideshare driving in the ACT. These drivers need first to obtain public...
  18. D

    Ola Domestic Airport Queue filled with Fake GPS

    I was at the airport waiting today, due to a screw up, Uber thought I had declined a ride request and made be go offline. But on ola IIhad moved from 20-25 to 10-15, so I thought I might remain there hoping to get Ola request. On Uber I got booted to the back I am 46-50. So after waiting...
  19. D

    OLA older trip reports

    I noticed on their app you can only browse back a few weeks. When you log into their app it takes you to the dashboard which is used to check your progress when you sign up. But there is no link to reports like with Uber. Is their anyway to check older trips that I have missed.