1. mrpjfresh

    Upset and refused drunk shatters windows trying to open locked door

    Might have to rethink talking to certain riders even though cracked windows it seems... Crazy. Summary: From reddit. Driver in West Hollywood refused a rider because paxhole was too drunk. Rider throws a tantrum and breaks window trying to open locked door. Paxhole runs off. Uber temporarily...
  2. T

    Lyft doesn’t do anything about damage made by passenger

    It just happened an hour ago! In Wilkes-barre PA at 11:33 I had to pick up a passenger. He asked me if he could get in the car bit his cigar. I told him kindly that sorry but this is not a smoking car. So he asked me again because it’s his birthday. I told him very kindly that he can’t. So he...
  3. Rango

    Has Lyft implemented new 2019 vehicle damage (puke) policy?

    It appears to me that Lyft has implemented new vehicle damage policy. Let me know if you guys got similar massage ? For $100 we (lyft) reserve and buy the right for any passenger from now on to be able to damage your vehicle (with puke) at will with no future compensation for the damage unless...
  4. A

    Lyft rental damage

    A buddy of mine (not me!!) recently ran over a large curb, (no pax involved) did a significant amount of damage (scratches) and is scared that if he makes a claim or goes to renew, that he won't be able to get another vehicle. Thoughts?
  5. thatman889

    Pax punched window

    Long story short pax tried to fit like 6 or 7 people in my sedan, told her no she starts insulting me. She refuses to exit the car, i call the police she finally exits and then punches my window pretty damn hard honestly and scratched it. Will Uber reimburse for this at all?
  6. Fargle

    Subpoena Uber over rider damage

    A few days ago a rider caused around $2000 worth of damage to my car. My insurance company has been notified and the ball is rolling as a not-at-fault claim. Yes, I have the correct ridesharing policy. I'm thinking that perhaps I'll be left on my own to recover the deductable in small-claims...
  7. M

    I gave my first 1 star rating to a passenger

    Seriously, I've given passengers who've thrown up in my vehicle 5 stars before. I mean, they were apologetic. tipped well for the trouble (even knowing a cleaning fee was incoming), and just ..."tried" in general to be a decent human being despite what they just did. I mean, it's not typical -3...
  8. enntoxx

    Lyft Amp Dash Mount Damage?

    Before I Guinea Pig my vehicle's leather dash, I'm wondering how the dash mount is treating your dash boards? Like many dash board cell phone mounts via adhesive, I'm curious if the same is or can be expected from the Amp's adhesive mount. The Amp is much heavier than the Glowstache. I'd...
  9. SelectLex

    Crashed in the storm, do I still drive???

    So I'm driving on west paces ferry rd this morning, in the residential old buckhead area and crashed my vehicle into large branches that fell in front of me, covering the entire street on both lanes disabling me from swerving to avoid them. Luckily no major damage, but the branches did manage to...
  10. BurgerTiime

    Here's what Uber says get you banned as a passenger

    http://www.businessinsider.com/uber-rider-rating-behavior-rules-2016-12 Just ask an Uber driver for their worst passenger story and you'll hear tales ofvomiting passengers to screaming matches to hook ups in the back seat. One driver has even told me the story (complete with pictures) of how...
  11. N

    How much damage, if any, has your car suffered?

    Just curious how drivers have made out in terms of damage to their cars incurred while driving for Uber. I don't know if my situation is lucky or not, but so far in 10 months of driving I've got some scratches on the plastic molding on the inside of the right rear passenger side door. I assume...
  12. Edman

    Can't get rid of Marijuana, Cannabis, Skunky smell left by the passenger

    Last night, I picked up a passenger who claims to be a Rapper that smelled like marijuana and stinky smell/ odor was heavy on his clothe. About 20 min ride and after dropping him, the smell lingered in my car. I rolled down all my windows to air it out but the skunky smell is already in my...
  13. MarkG

    Lyft Driver Takes Passenger to the Hospital!

    We have all hear the puking stories and other various stories of damaging vehicles. But what if the passenger OD's in the vehicle or if the vitality of the customer is in danger? Your thoughts?
  14. Lino

    A passenger peed in my car

    Yep, believe me or not... A drunk girl peed in my car, and she did not say anything. She just moved from the right to the left side. Well I did not notice anything at the moment. When I dropped them off (her boyfriend was in front just near me) I smelled this odor. Lyft just charged her $100...
  15. BuberDriver

    Gum on shoes/luggage

    Yesterday I had a guys luggage in my trunk. Today when I look in my trunk I notice his roller wheel must have had gum stuck to it because there is a line of gum on the carpet of my trunk. (It was nighttime when I picked him up and I didn't see it at the time). Should I tell Uber and ask for him...
  16. V

    "Major" Cosmetic issue

    Hello, I'm interested in driving for Uber and before I make the trip to the inspection center next week I was wondering what qualified as major cosmetic damage as far as Uber's opinion. I have a pretty banged up rear bumper but that is going to be fixed soon. Other than that there is a crack in...
  17. riskpremium

    Who Is Responsible for Multiple Passenger Damage?

    A non-requesting passenger in a multiple passenger party damaged my vehicle and I'm not sure if Lyft's Damage Team will have my back. Will Lyft go after the requesting passenger? What has been your experience? By the way, the offending passenger yanked the door into the sidewalk without...
  18. ACCiNEED

    If Pax causes damage inside car and they don't approve it then not covered

    Had a group of pax after bar hours, and two pax got into altercation while driving on freeway and pulled over to shoulder while the other pax held him down, then got off first exit and had them get out, only to start fighting between two pax again. So the pax broke off a cord in USB port and...
  19. R

    Will my car pass PCO MOT inspection with light damage?

    My car is due for PCO inspection in December but I have a dent in my front bumper with a 2 inch hole. Will this still pass the inspection? My car will pass standard MOT but can the PCO inspection fail it based on damage externally?
  20. K

    Vandalism from taxi drivers. 3 windows smashed.

    Hello, I'm in Portland, Oregon and recently had someone target me as an Uber driver. It was definitely Uber related as nothing was stolen, and they broke three windows. Someone (a POS taxi driver) is logging in as a rider and not hailing Uber rides, but using the app to find car locations...