csrs

  1. Agent99

    Pando article on Uber's declining customer service

    Pando.com just released an article on Uber's declining customer service. Link good for 48 hours: https://pando.com/2016/03/07/shocking-stories-about-ubers-customer-service-also-show-company-struggling-cut-costs/48cdc46d6c18f7689c5eb3de39839c9fe9bf87e2/
  2. chi1cabby

    Contracts And Chaos: Inside Uber’s Customer Service Struggles

    By Booyah http://www.buzzfeed.com/johanabhuiyan/contracts-and-chaos-inside-ubers-customer-service-struggles?utm_term=.ql1eeXNmd#.kgLddwNkX
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