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  1. ZenUber

    App won't let me cancel

    It's happening more frequently. Rider doesn't show. I let the timer run out. I hit Cancel. Select a reason, and it doesn't go through. Try repeatedly, but it just goes back to the cancel page but doesn't cancel. And then it's stuck there - can't get another ping, and can't call support until it...
  2. Pax Collector

    Uber let me have it my way.....

    I don't usually chase CTBs unless there's a decent amount. Yesterday afternoon, as I was finishing up driving and heading home the CTB was $17 and I decided to give it a go. Picked up my first rider from Palo Alto Sheraton and took them to downtown. After hanging out there for about 15 minutes...
  3. Halfmybrain

    I'll think twice before cussing out no-shows

    I will try not to assume that every no-show is just an ignorant passenger, even though it may be the case 98% of the time. I sat outside a reported pickup house nearly 4 minutes. Finally a couple arrived, commenced to apologize for the entire duration of the ride. But it was NOT their issue...
  4. R

    Cancel happy

    I canceled so much lately I cant help it its addictive now. I have a 35 percent cancel rate for 2 weeks smh...
  5. WestSydGuy

    Call and Cancel brigade are getting some fame

    https://www.ausbt.com.au/community/view/30/8011/uber-drivers-cancelling-shorter-trips-out-of-the-airport Sounds like the call and cancel brigade at Sydney airport are getting some limelight. Surely Uber can see this pattern from the airport dwellers, why don’t Uber warn then deactivate these...
  6. beltbuckle69

    Can this get me deactivated?

    Tonight I picked up an order from a local burger joint, business as usual. When I get to the address location I find that it's located on a side street and its pitch black dark outside. I searched for the address but for the life of me I could not find it. At this point i'm walking up to...
  7. C

    Rude and drunk

    Hi All: I've just been driving for three days..lol. BUT, last night (Sat), I was doing pretty good in the surge hours, and I picked up this drunk guy and his girlfriend, both in their twenties. Unlike some other happy drunks that I picked up that night, the guy was absolutely rude! It lasted...
  8. Mista T

    Some rides are don't pay enough, leading to cancellations

    Finally, an article that acknowledges publicly one of the issues we have all known...
  9. chiguy5839

    There Must Be 50 Ways to Leave Your Rider

    So you pull up to the customer and he tells you he is going to the airport...it is 40 minutes to get there and you know it is 90 minutes to get back downtown. Your morning is screwed even with the $7.00 "new surge." But you are a nice guy. You don't want to be rude but you don't want to get...
  10. HotUberMess

    The poop sweats vs the no-show fee

    Setting: $400 per night hotel. I’m under the porte cochere, but so are a dozen other drivers and cabs. I call rider to tell her I’m in front and she promises she’s only 45 seconds away. The timer says 4:30 left to count down. A couple of minutes later, she’s still not there and I’m feeling...
  11. Z

    Can I cancel a trip after trip begin?

    Yesterday I had a drunk man on my car, I am not going to say what happened here. At the end, I asked him out of my car. I selected "trip completed" at a parking lot (not destination). I rated him 1 star and he also rated me 1 star in front of me. It was only $3, I would rather not take the...
  12. mikewithebike

    Car Seats...

    https://offspring.lifehacker.com/how-to-ride-with-a-car-seat-in-an-uber-or-lyft-1826237627/amp
  13. I

    Poll about POOL and LINE rides

    Lots of opinions out there about how to handle POOL and LINE rides. Please answer these poll questions. Perhaps consensus will reveal some truth.
  14. GruveRecords

    New Personal Record: Cancelled 4 McDonald's Pings that in 5 minutes

    Uber must be getting desperate. I know there were plenty of other Ants on the map. So, hopefully everyone is declining. These were all legit accept & cancel. Map kept flipping in such a way that it tricked me. I couldn't believe they actually kept pinging me for the same McDonald's. I've told...
  15. EverydayHustle

    No notifications for long distance drop offs?

    I’m a new part-time driver for Uber and Lyft in a suburban area about 45 minutes away from the nearest big city. The 50 trips I’ve given have mainly been short ones, under 15 miles, around town. I’m cool with that. On Thursday, I received my first Uber ping with a “long distance 45+”...
  16. Mammoth

    Wasted pax

    Just drove off after seeing a potential passenger being carried to my car by the armpits. Have no desire to clean up vomit. Cancelled under other. Stopped and texted “too drunk, sorry”. Was I right or was I wrong?
  17. UberSchmuber

    XL & Plus: Have a lot of cancelations at EWR?

    Had this happen the other morning. Had an early run to EWR and had 2 Plus fares cancel there: one just before the taxi hold lot near the rideshare lot and one before I could even text them. I text them that I can take 6 and luggage when I have a chance. Are they just Suburban or Expedition...
  18. AllenChicago

    Cancel Fee Now Charged After 2 Minutes - Big Improvement!

    November 17, 2017 Got this e-mail from Lyft Today... (copy/paste) "2-Minute Cancellation Window Previously, passengers had up to five minutes to cancel a ride without being charged a fee. Now, you'll receive that fee if they cancel after two minutes." Should we assume that the cancellation...
  19. S

    I got called for an impossible scheduled pickup

    This morning, at 5:10 AM, I received a Lyft ping that was 15 minutes away. That meant I would have picked up pax at 5:25 AM. However, my ping was for a 5:15 AM scheduled pickup!! Unless I drove like Mario Andretti, there is no way I could have made the 5:15 pickup time. I want to know how...
  20. Zdriver19

    No good deed goes unpunished

    I waited over 5 minutes for this woman to come out. She calls me after 6 minutes and tells me she's coming down. I'm thinking let's do a good deed and wait and not cancel. She gets out, but I'm on the other side of the road, she just sits there and waits for me to make an illegal U-turn to come...
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