1. Kurt Halfyard

    LYFT is SLASHING Its CANCEL FEE to $2 + Time/Distance

    It looks like the end of an era for the $5 Education Fee for people coming out without car seats, or, most recently, without face masks. New fee structure is $2 + Pick Up distance factor. Ugh.
  2. S

    Grubhub 1st place & pay order. Grubhub doesn't want to pay me?

    So I'm a Grubhub newbie. (2 years on lyft). Got my 1st place & pay order. TL:DR customer cancels order after delivery do I get paid? Of course it's some complicated order in italian at a fancy restaurant, and the guy can barely hear me and he keeps repeating back the order in english and I...
  3. Kurt Halfyard

    Would You Cancel over PORK?

    This thread is ongoing in another part of the forum, but considering the diversity of religion and culture in the Greater Toronto Area, I'm interested in any specific discussion in our area. As a driver, I have had people going to pot...
  4. ANThonyBoreDaneCook

    There Are Times When You Have To Just Cash Out And Get Drunk

    Here's a beauty of a day. As I'm driving to my Sunday sweet spot, my plan was to stop, get some gas and get into position. Yeah, didn't go so well. As I pulled in to the Shell gas station, I wasn't paying attention. I put in my Uber debit card, entered my pin, then canceled the sale as I...
  5. ZenUber

    Pax says - “you get no...”

    I pick up two women going to a movie theater. Younger one is twenty something, older one is fifty something. Very quiet pickup, no sign of trouble. When we get about a block away from the destination, I ask if it’s on the left or the right, because I don’t see a theater. They tell me it’s about...
  6. Antvirus

    I Guess It's OUR Responsibility To Educate The Public About Car Seats?

    These ants are at your service! If they don't do it, who will? What a joke... Shuffle on folks!
  7. ZenUber

    Airport request from a bus.

    I drop someone off at airport departures, and get a rematch. I’m on my way around to the arrivals lane, when I start getting texts from the guy. He says he’s on the enterprise bus, and on his way over. Then another text - “on my way”. Then a third - “be there soon”. So I’m thinking he knows I...
  8. ZenUber

    Lesson learned - again

    When will I learn to obey my own rules? I get a request, and drive to the pick up. The pin is on George Street, but I don’t see anybody. The address says front Street, so I drive through a small parking lot which is up against front Street. Still don’t see anybody. Then I get a text from The...
  9. ZenUber

    Saw a bunch of pax twerking.

    Got a request out of town. Pax’s name is “L”. I should have known better. I get a phone call on the way there - I decline it. I get there and it’s a Dark country road at an intersection. The Crossroads. I send the “I have arrived” text. I wait out the timer and try to hit cancel, but I’ve got...
  10. PioneerXi

    Revised Cancellation Fee

    I received my first revised fare notification last night. Uber revised a cancellation fee from $3.75 to $2.25. Where did they pull that dollar amount from? I don’t see that amount referenced anywhere in the rate card for the district. Uber claims the incorrect amount was applied. Wtf?
  11. ZenUber

    How to cancel Lyft for no child seat?

    There’s no drop-down list like there is for Uber. It looks like the best I can do is to select other.
  12. ZenUber

    Pax who ask us to cancel

    It's no surprise, when I refuse someone for being underage or not having a childseat, that they would ask me to cancel. It happens all the time. But I had a ping for a Lyft ride 13 minutes away. I normally wouldn't take it, but I was using the destination feature, and this ride would have got...
  13. ZenUber

    App won't let me cancel

    It's happening more frequently. Rider doesn't show. I let the timer run out. I hit Cancel. Select a reason, and it doesn't go through. Try repeatedly, but it just goes back to the cancel page but doesn't cancel. And then it's stuck there - can't get another ping, and can't call support until it...
  14. Pax Collector

    Uber let me have it my way.....

    I don't usually chase CTBs unless there's a decent amount. Yesterday afternoon, as I was finishing up driving and heading home the CTB was $17 and I decided to give it a go. Picked up my first rider from Palo Alto Sheraton and took them to downtown. After hanging out there for about 15 minutes...
  15. Halfmybrain

    I'll think twice before cussing out no-shows

    I will try not to assume that every no-show is just an ignorant passenger, even though it may be the case 98% of the time. I sat outside a reported pickup house nearly 4 minutes. Finally a couple arrived, commenced to apologize for the entire duration of the ride. But it was NOT their issue...
  16. R

    Cancel happy

    I canceled so much lately I cant help it its addictive now. I have a 35 percent cancel rate for 2 weeks smh...
  17. WestSydGuy

    Call and Cancel brigade are getting some fame Sounds like the call and cancel brigade at Sydney airport are getting some limelight. Surely Uber can see this pattern from the airport dwellers, why don’t Uber warn then deactivate these...
  18. beltbuckle69

    Can this get me deactivated?

    Tonight I picked up an order from a local burger joint, business as usual. When I get to the address location I find that it's located on a side street and its pitch black dark outside. I searched for the address but for the life of me I could not find it. At this point i'm walking up to...
  19. C

    Rude and drunk

    Hi All: I've just been driving for three BUT, last night (Sat), I was doing pretty good in the surge hours, and I picked up this drunk guy and his girlfriend, both in their twenties. Unlike some other happy drunks that I picked up that night, the guy was absolutely rude! It lasted...
  20. Mista T

    Some rides are don't pay enough, leading to cancellations

    Finally, an article that acknowledges publicly one of the issues we have all known...