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  1. ZenUber

    Pax says - “you get no...”

    I pick up two women going to a movie theater. Younger one is twenty something, older one is fifty something. Very quiet pickup, no sign of trouble. When we get about a block away from the destination, I ask if it’s on the left or the right, because I don’t see a theater. They tell me it’s about...
  2. Antvirus

    I Guess It's OUR Responsibility To Educate The Public About Car Seats?

    These ants are at your service! If they don't do it, who will? What a joke... Shuffle on folks!
  3. ZenUber

    Airport request from a bus.

    I drop someone off at airport departures, and get a rematch. I’m on my way around to the arrivals lane, when I start getting texts from the guy. He says he’s on the enterprise bus, and on his way over. Then another text - “on my way”. Then a third - “be there soon”. So I’m thinking he knows I...
  4. ZenUber

    Lesson learned - again

    When will I learn to obey my own rules? I get a request, and drive to the pick up. The pin is on George Street, but I don’t see anybody. The address says front Street, so I drive through a small parking lot which is up against front Street. Still don’t see anybody. Then I get a text from The...
  5. ZenUber

    Saw a bunch of pax twerking.

    Got a request out of town. Pax’s name is “L”. I should have known better. I get a phone call on the way there - I decline it. I get there and it’s a Dark country road at an intersection. The Crossroads. I send the “I have arrived” text. I wait out the timer and try to hit cancel, but I’ve got...
  6. PioneerXi

    Revised Cancellation Fee

    I received my first revised fare notification last night. Uber revised a cancellation fee from $3.75 to $2.25. Where did they pull that dollar amount from? I don’t see that amount referenced anywhere in the rate card for the district. Uber claims the incorrect amount was applied. Wtf?
  7. ZenUber

    How to cancel Lyft for no child seat?

    There’s no drop-down list like there is for Uber. It looks like the best I can do is to select other.
  8. ZenUber

    Pax who ask us to cancel

    It's no surprise, when I refuse someone for being underage or not having a childseat, that they would ask me to cancel. It happens all the time. But I had a ping for a Lyft ride 13 minutes away. I normally wouldn't take it, but I was using the destination feature, and this ride would have got...
  9. ZenUber

    App won't let me cancel

    It's happening more frequently. Rider doesn't show. I let the timer run out. I hit Cancel. Select a reason, and it doesn't go through. Try repeatedly, but it just goes back to the cancel page but doesn't cancel. And then it's stuck there - can't get another ping, and can't call support until it...
  10. Pax Collector

    Uber let me have it my way.....

    I don't usually chase CTBs unless there's a decent amount. Yesterday afternoon, as I was finishing up driving and heading home the CTB was $17 and I decided to give it a go. Picked up my first rider from Palo Alto Sheraton and took them to downtown. After hanging out there for about 15 minutes...
  11. Halfmybrain

    I'll think twice before cussing out no-shows

    I will try not to assume that every no-show is just an ignorant passenger, even though it may be the case 98% of the time. I sat outside a reported pickup house nearly 4 minutes. Finally a couple arrived, commenced to apologize for the entire duration of the ride. But it was NOT their issue...
  12. R

    Cancel happy

    I canceled so much lately I cant help it its addictive now. I have a 35 percent cancel rate for 2 weeks smh...
  13. WestSydGuy

    Call and Cancel brigade are getting some fame

    https://www.ausbt.com.au/community/view/30/8011/uber-drivers-cancelling-shorter-trips-out-of-the-airport Sounds like the call and cancel brigade at Sydney airport are getting some limelight. Surely Uber can see this pattern from the airport dwellers, why don’t Uber warn then deactivate these...
  14. beltbuckle69

    Can this get me deactivated?

    Tonight I picked up an order from a local burger joint, business as usual. When I get to the address location I find that it's located on a side street and its pitch black dark outside. I searched for the address but for the life of me I could not find it. At this point i'm walking up to...
  15. C

    Rude and drunk

    Hi All: I've just been driving for three days..lol. BUT, last night (Sat), I was doing pretty good in the surge hours, and I picked up this drunk guy and his girlfriend, both in their twenties. Unlike some other happy drunks that I picked up that night, the guy was absolutely rude! It lasted...
  16. Mista T

    Some rides are don't pay enough, leading to cancellations

    Finally, an article that acknowledges publicly one of the issues we have all known...
  17. chiguy5839

    There Must Be 50 Ways to Leave Your Rider

    So you pull up to the customer and he tells you he is going to the airport...it is 40 minutes to get there and you know it is 90 minutes to get back downtown. Your morning is screwed even with the $7.00 "new surge." But you are a nice guy. You don't want to be rude but you don't want to get...
  18. HotUberMess

    The poop sweats vs the no-show fee

    Setting: $400 per night hotel. I’m under the porte cochere, but so are a dozen other drivers and cabs. I call rider to tell her I’m in front and she promises she’s only 45 seconds away. The timer says 4:30 left to count down. A couple of minutes later, she’s still not there and I’m feeling...
  19. Z

    Can I cancel a trip after trip begin?

    Yesterday I had a drunk man on my car, I am not going to say what happened here. At the end, I asked him out of my car. I selected "trip completed" at a parking lot (not destination). I rated him 1 star and he also rated me 1 star in front of me. It was only $3, I would rather not take the...
  20. mikewithebike

    Car Seats...

    https://offspring.lifehacker.com/how-to-ride-with-a-car-seat-in-an-uber-or-lyft-1826237627/amp
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