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    Why The Animosity?

    I like the pax. 99% of them either chat about interesting things or sit there quietly. They make the job more entertaining, otherwise I'd just being sitting in traffic all day by myself. I like seeing what kind of houses they have, what they're wearing, where they're going. Each ones like a...
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    Pittsburgh Airport Citations?

    I did not receive a citation. I suspect the Airport security does not have the authority to issue tickets. Lyft contact me and at first said I was banned for two weeks, then I got a notice that I was banned indefinitely. I can take people to the airport but I'm not allowed to pick anybody up...
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    Customer Stole My Computer!

    Yeah, it was bad idea to have the bag in the car, but it's unavoidable. I will take your advice about getting a chain for the bag...my new bag since that one and my laptop are gone. I am very disappointed in Uber's lack of response. They know who this guy is, they could put pressure on him to...
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    Pittsburgh Airport Citations?

    Thanks for your help! I will follow these steps in the future. Lyft sent me an email saying that if I got a citation I'd have to pay it, so we'll see what happens. Though can just anybody give you a ticket? I would think they would have to be some kind of law enforcement official... I can't see...
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    Customer Stole My Computer!

    It's a hatchback and two weeks ago a lady loaded her groceries in there and when we got to her house her son took it! Honest mistake he thought it was his mother's but still a huge hassle.
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    Pittsburgh Airport Citations?

    Thanks. It is a good idea to have someone there making it less chaotic. Signage explaining this would have been helpful. I had plenty of time to read about how to pick up when I was waiting in the Lyft lot. I did see a "how to pick up at the airport" article in my app after this incident. Were...
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    Pittsburgh Airport Citations?

    I think you are being sarcastic and that you probably think I'm a jerky line jumper jerk, which is not an unfair judgment. This was not one of my better moments.
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    Customer Stole My Computer!

    They do and when they turn on my laptop they will get a message telling them to call me. Plus I will be told where the laptop is. Apple advised me to call the police if they turn on the laptop and it sends me a message telling where it is. 1555969487 Live and never learn, that's my motto! I...
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    Pittsburgh Airport Citations?

    I had a little run in with guy who controls the Lyft Uber cars picking up passengers... I'd only picked up at the airport once before and all I did was pull to door 4 and my passenger jumped in. This time there were cars everywhere and when I tried to go to door 4 this guy in a yellow jacket...
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    Customer Stole My Computer!

    The back pack was in the footwell of the passenger seat. I've actually had this same back pack taken before. One time it was in the hatch (I drive a Scion) and a pax put her groceries there. When they unloaded her son took the bag. From then on I kept it in the footwell, moving it to the back if...
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    Streak and bonus cancelled on Ride 5!

    I was on a 5 ride streak bonus and I also had a $4 'next ride' bonus, which I drove halfway across town for (very slow morning). I was waiting for my 5th ride to complete the streak and also get this $4 bonus. Suddenly two message windows appeared at the same time, both saying they were a...
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    Customer Stole My Computer!

    That's disappointing, Uber could help by pressuring the pax to at least call me and discuss. They could suspend his account...I'd let them claim 'honest mistake' all I want is my computer back, it's locked and of no use to them. I went to cops last night and filed a report. Any chance Uber...
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    Customer Stole My Computer!

    Last night a customer took my back pack when he got out of the car. My computer was in it. I called Uber and the police. All Uber has done is tell the customer to contact me. They cops are not interested either. Any suggestions? There were three passengers, two in the back and one in the front...
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