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  1. Yankee

    NYE Bust

    Got on the road at 5:45 p.m. yesterday (NYE). Driving Lyft only. (I know, I know.) The roads were practically empty most of the night. Didn't get stuck in one traffic jam, even on I-35. By 10:00 I'd made $75. Less than $20/hr on NYE. I've done better than that on most normal Saturday nights...
  2. Yankee

    Locked Out After Pax Complaints

    Sunday night: The lady was standing out there ready to go but told me she wanted to wait until her friend's ride arrived. Her point of destination was 1.1 miles away. I agreed to wait until the mandatory 5 min was up. When her time was up, she said she wasn't ready yet, so I said: "bye...
  3. Yankee

    Question about Early Morning Shifts

    The other day I took a Lyft and the guy was bragging about how he only does the morning shift. Tells me he's averaging 90 rides/week, $25 an hour. He tells me it's non-stop all over the city, not just the hotel area downtown. I've never met a driver who didn't brag about how he was making...
  4. Yankee

    Fasten Problems

    I've been losing a LOT of fares when the navigation sends me to the wrong pick up location (sometimes in another part of town), or the wrong address input (pax repeatedly claiming they don't know where the address came from) and a intermittent breakdown in the text/call function. 50% of the time...
  5. Yankee

    Advocacy "Union" Starting: Austin Ubers

    For starters, the talk has been growing in this forum for a while of organizing, so I am not the "leader" or the first who thought of it. Here is the proposal: Please suggest ONE location and ONE time for ALL of us to congregate in order to discuss a focused STRATEGY for organizing an Advocacy...
  6. Yankee

    Major App Problems

    Several problems with the app tonight. Saturday night, not getting credited for several runs. Pings canceling without getting a cancellation message, and then getting new pings while enroute to pick up the original fare. I even got a phantom call, waiting outside the W Hotel for a pax, and when...
  7. Yankee

    Surge Downtown & Technology Issues

    A lot of @@@@@ing about how things work in here, especially how pings are doled out, how surges work, the lousy CSR replies, etc. One thing that's becoming clear to me is that a lot of the time, its just crap technology. Pure and simple. I was sitting on Rainey near midnight waiting for a...
  8. Yankee

    Report from the Uber Office

    So, I stopped by the office today to register a new vehicle while my regular one is in the shop. However, I was not able to get it inspected. Why? That would be because the Uber office was once again choked to the gills with newbies signing up to drive. I was so fkg shocked I just had to...
  9. Yankee

    Option to Tip Now Included???

    I'm not sure if I'm posting this thread in the proper forum, so if I should be somewhere else, please redirect me. The question is about the "(non) tipping policy". I have a friend who is just now setting up her account with Uber, and she tells me there is an option now listed to provide a 10%...
  10. Yankee

    Uber Exec Adjusts Buddies Star Rating

    I cannot confirm if this was a hoax, but these guys seemed completely real, and totally uninterested in pretending they weren't as entitled as they presented themselves to be. Starts out with a ping I get in the hoity-toity part of town, about 20 min drive through the hills outside of downtown...
  11. Yankee

    The future of Select / What's Coming...

    Driving Select ONLY, i have averaged one ping an hour over the past 40 hours. No longer able to do this gig 1/2 time, as I was doing before, so its become a full-time hustle. Translation: becoming a "cab driver". That's where its going. So I went in to the Uber office to find out why my...
  12. Yankee

    Rear Ended by Another Uber in Austin. Guess where he was from?

    Interesting thing happened Sat night. I was sitting outside of a club waiting for a pax, in an open spot, hazard lights on, when I am hit from behind. I get out and its another Uber guy who admits he wasn't looking. A very sweet guy, actually. Then he goes and volunteers to me that he's...
  13. Yankee

    Slow Friday Night, or....

    How's this for a Friday night in Austin: logged in at 5:15 p.m. on 4th Street. Didn't get a ping until about 6:30, rush hour surges going on. Stayed on the road from 5:15 - 1:00 for a total of 10 pings. Less than 1 ping per hour. I barely cleared $100 on a Friday night! Spent most of the...
  14. Yankee

    WOW. Riding Dirty, She Totally Nails It!

    This is on point!
  15. Yankee

    Another Driver Thrown Under the Bus by Uber...

    I'll start by saying I screwed myself by not following the "letter of the law" here, but Uber's CSR response was downright demoralizing. Scenario: got a ping to pick up a pax at a hotel downtown exactly at 6 p.m. when the city is starting to surge. I arrive exactly as advertised, but he's...
  16. Yankee

    Anybody else experiencing this?

    Last week during SXSW, I experienced a statistically significant amount of cancellations. That was sorta new for me, but I figured it was the longer wait times, surges, traffic, and other variables associated with the festival. But I went out last night, and out of 21 pings I got EIGHT...
  17. Yankee

    Uber Select Commercial Insurance

    I inquired with Uber about how Select coverage differs from X. I got this, which looks to me like its a genuine commercial insurance plan. I have not heard anyone talking about this so I am wondering if I am not reading this correctly. Please check it out. Please let me know if you see any...
  18. Yankee

    Pax Gaming the Surge System

    Today was a red letter day, with rain pouring on SXSW half the day. Surges galore, and I earned more paper than any other day. And I experienced two primary things: #1 pax gaming the surge system, and #2 my lowest ratings yet. Here's what they are doing: 1. I got a ton of cancellations...
  19. Yankee

    SXSW Fckery

    A lot of b.s during SXSW, most of it due to pax not being educated about how to make the transaction smoother. 1. The city seems over-saturated with Ubers from other cities, resulting in long lulls even in the midst of surge zones. The surges are not as high (except perhaps at 3 a.m.) and...
  20. Yankee

    Introduction: Hi Folks

    Hi everybody, I'm introducing myself (sorta) as a way to get going here. I've been driving Uber in Austin for about 5 months now. I drive a luxury vehicle, and usually do about 30 hours per week. This is not my primary source of income. I'm a post-graduate level professional with my own...
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