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  1. Lost In Translation

    The end of surge in San Francisco?

    Starting in July, surge payments to drivers have dried up completely in San Francisco. Areas that in the past were known to surge at certain times of the day or night are no longer surging. I only see surge at 2 AM for about 7 minutes because the bars are closing. But commute based surge is...
  2. Lost In Translation

    I am stupid . . .

    The Uber Stickers go on the INSIDE of the Window with the words UBER facing INTO THE VEHICLE and the Chinese Coin logo facing out.. I got it all wrong. I am feeling stupid.
  3. Lost In Translation

    Uber not paying hourly guarantees!

    For the last two weeks Uber has neither calculated nor paid my hourly guarantees. Their support center refuses to do anything about it. What can I do to get paid?
  4. Lost In Translation

    VOTE: Uber E-Mail Support. Good or Bad?

    What do you think of Uber E-Mail Driver Support? Uber has not calculated nor paid me my hourly guarantees for the last two weeks. Support has been totally useless. The local in person Driver's Support Center has been totally useless. I have tried to contact the City Manager via LinkedIn. No...
  5. Lost In Translation

    Avoid Travelers Insurnace - They deny claims if you are online.

    I was in the Uber Staging Lot at San Francisco Airport. I was involved in a small fender bender with another driver. The guy was a total moron and got Uber involved, screwing us both in the process. I am (or was) insured by Traveler's. He was insured by State Farm. I was online but neither en...
  6. Lost In Translation

    Blacklisted By Lyft

    Last August I applied to both Uber and Lyft. I was approved by Uber in 4 days. Got an extra $100 for bringing my car to their staffed driver center, which is located in the heart of San Francisco. On the road and driving. Got my airport permit, my Uber logo stickers, etc. All very efficient...
  7. Lost In Translation

    Super Bowl Strike fizzles but cops pissed off Uber pax.

    The strike was a bust. The leaders have passion but no real organizational skills to build a database of drivers. Until they have a few thousand drivers they can count on, it is silly to try to strike. But the California Highway Patrol pissed off enough Uber passengers in a way that the...
  8. Lost In Translation

    Drivers: Say Goodbye to Surge Zones on the app? Maybe!

    I saw no surge here in San Francisco starting at 5 pm and continuing for 4 hours. I went home because I refuse to drive for the money losing base rate. It's now 10:15 and no sign of any surge anywhere. I think we might be seeing the end of surge zones displayed on the partner app.. This is...
  9. Lost In Translation

    No tip = 3 stars no matter what. (Not 1 or 2. Red flag to Uber)

    I have adopted the TAG program. When pax ask how I like driving for Uber I answer "The wages are really low, but the tips are great." I have signs posted in my car saying. "Tips are great. Tips gratefully accepted by cash or credit card" (I ordered a free Square Reader to process credit card...
  10. Lost In Translation

    How to rate passengers who don't tip.

    I have adopted the TAG program. When pax ask how I like driving for Uber I answer "The wages are really low, but the tips are great." I have signs posted in my car saying. "Tips are great. Tips gratefully accepted by cash or credit card" (I ordered a free Square Reader to process credit card...
  11. Lost In Translation

    Official from Uber: You see RED on map but passenger doesn't see surge price.

    Uber has confirmed in writing that they are micro managing surge down to the individual block or rider. That means while you may see a large red surge area from a Macro viewpoint, Uber determines that supply equals demand inside a smaller micro area (down to the block or even the individual...
  12. Lost In Translation

    Ride skipping = deactivation???

    As I understand the rules, I, as an independent contractor, have the right to decide who I want to pick up. I can accept the ping and immediatly cancel (just like the pax do) for any reason or no reason, as long as I am not discriminating on a basis like race, gender, ethnicity, etc. I also...
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