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Uber is keeping 25% of our fares

5K views 67 replies 37 participants last post by  stephan 
#1 ·
Is anybody else noticing Uber taking 25% of our fares last I checked it was only supposed to be 20%
 
#23 ·
If you signed up after Nov, 2015 your commission is 25%, occasionally they screw up and only take 20%.

I'm on the border of 2 markets, 20% in one and 25 in the other. I've been fighting then in this for the entire time I've been a driver. Every so often then cut me a lump sum for the 5% but tell me it's a "one time favor" .... That I'm only entitled to the 20% in my home area.

When it was 2.25 a mile did they have multiple X surging? The reason per mile rates are kept low is because of surge. It wouldn't work to surge 2.25 per mile but surging .90 per mile at 2x or 2.5x is still competitive with Cab rates.
No, the reason the rates are kept low is to keep and inctease the market share.

The surge has nothing to do with it. It used to surge more frequently, much bigger areas, longer, and higher multiples and the fares were higher. Uber has refined how the surge works and localized it, now instead of hundreds of Sq miles surging at once it's a few blocks.

In my area, multiple counties used to surge at once, well over 1200 sq miles. The demand may have been 40 or 70 miles north of me but my city would surge along with the entire area and stay surging for much longer.

It was 1.80/.30 then... I saw surge 5-6x at those rated. not at the low rates, amount of drivers and localized surge, I almost never catch a surge in my home city. If I drive a few miles south, it's a different area, South Florida/ Miami, rates are different and it is more busy. It does surge more often but nothing great. not like other used to be even with higher rates.

Uber's goal it for anyone to get a cheap, affordable ride in minutes. That's it. Uber would be happy if there was so many drivers there was never a surge.
 
#16 ·
They actually don't charge pax by "fare" rates anymore. They make up an arbitrary "upfront fare" and keep anywhere from 25 to 55 percent of this upfront fare. It was a way for them to raise revenue without including drivers. The problem is, Uber is a scam company and their business ethics are non-existent. Drivers should be paid far more of the upfront fare than they currently are. This will certainly be a lawsuit someday. In the mean time, hopefully Lyft or some other rideshare company stays more ethical.
 
#24 ·
I got that same message when I was driving last year..... I signed up in late November 2015 (just one example of my great timing) and received that exact message sometime in May 2015. I simply chalked it up to uber being a moronic bunch of idiots. Later in June, I realized I was the moron for driving for this ruthless company, and simply quit. I only visit these boards now and again when boredom overtakes me......
 
#27 ·
"I don't know". That was Mr. Hands favorite quote. He even wrote it on the chalk board for all his other classes to see making sure. "Am I going to pass your class Mr. Hand? Gee Mr. Spicoli I don't know."
Uber X's fee started at 20% in 2012 and their rates were $2.25/mile. Back in the day it was easy to make $1500 on the X platform and $2000 on the Black/SUV platform in a week. Then everybody joined the fare for hire industry. Uber has completely convinced American drivers that it only cost pennies a mile to operate.
 
#32 ·
I got that same message when I was driving last year..... I signed up in late November 2015 (just one example of my great timing) and received that exact message sometime in May 2015. I simply chalked it up to uber being a moronic bunch of idiots. Later in June, I realized I was the moron for driving for this ruthless company, and simply quit. I only visit these boards now and again when boredom overtakes me......
There is a class action suit for North Carolina drivers you may want to check into. It's in the Charlotte forum.
 
#37 ·
How are they taking 55 percent?
Well here;s how it can happen, first of all on very short minimum rides they are taking close to 55% in some markets.

5.85-1.85= 4.00

4X 75%=$3

$3= 51% of 5.85

So uber can take up to 51% of a trip.

Next what Uber does is up front pricing.

So the passenger gets a trip and is told that the price is... $9.72. Where that number comes from is a total mystery.

At the end of the trip the driver is told that the trip is $6.18. the difference is kept by uber or $3.54.

Take 1.85 out of the $6.18 and your at $4.33 and multiply that by 75% taking uber's cut out and your driver payout is now at $3.24 which is 33% of what the passenger is paying.

And this is how flat rates work.
 
#39 ·
In South Fl, a minimum fare trip 2.43, rider pays 5.

I posted screenshots on another thread re upfront pricing.

From the fontainebleau miami beach to my house in port st lucie is about 117.00 according to uber. from fontainebleau to Enterprise on belvedere in West Palm Beach (just off 95) and then Enterprise to my house it's almost $17.00 more. the difference in distance is less than a mile.

It should be $3.00 more at the most. sry $1.70, base fare .95c maybe 1/2 mile total In distance.

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I did the same thing from MIA to my house and then MIA to PBIA / PBIA to my house. it was like 45 dollars difference.

I think the airports fees are 2.50 at Pbia not sure about mia. it's not 30.00 though.
 
#38 ·
Here in Houston the new drivers give up 28%. Those of us old drivers are grandfathered into 20%. Every market is different so what you get raped for in your market is sometimes unique to your market. New drivers and older drivers will often be on different plans.
 
#41 ·
None of that means anything. Everything that Uber lists as a rider fee is an estimate. They make it clear that if the route changes or there are delays the total fare can change. What the rider sees as the fee is routinely adjusted after the drop off just the same as filling up at a gas station where they do a $50 authorization but you get charged for what you actually pump.
 
#46 ·
Seriously? SF bay area went to 25% in 2014. Only those who signed up before Sept 2014 stayed at 20%. Except a few of us who had silly account issues and ended up at 25%.

You just need to check your service fee addendum for current rate.
 
#51 ·
But it is what you agreed to and again your little contract that everybody agreed to when they updated stated that you will be paid a flat fee on a per mile and per minute basis minus a booking fee and 20-25% less Uber fee..........regardless of what the pax pays....nowhere in the contract does it state you will be paid 75-80% of what pax pays......another member states this earlier in another post......and he proved it to 2 or 3 members in the thread....so how is that robbery?...or theft?...or dishonest?........it's always a gamble when you pick up pax.......be like people losing at a casino saying "casino robbed/stole from me"
 
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