New policy is here: https://help.uber.com/h/1ccb38a9-721f-4720-865e-ff962f2ab12d Here is the excerpt I took that is important(highlights are mine): "While online, you reserve the right to decline or cancel any trip request. During a trip, if you feel unsafe for any reason, please pull over and end the trip immediately. After every trip, riders and driver-partners are asked to rate each other and provide feedback before requesting or accepting another ride. Should you choose to leave a 1 Star rating for a rider, you will not be matched with that person again." Finally, Uber made a sensible change. 1 Star = Do not match! Yay!