This may or may have been posted before but I've searched and didn't see anything that helped the situation where it started to work again. I recently signed up to become a driver a few days ago, I was online for hours and didn't get a request. I FINALLY got one and it went great. Went offline after that as I had plans and been online for about 4 hours now with no ping request. It shows me on the map but when I find a ride somewhere right next to me, it goes to someone further away and not to me. I emailed support already ( waiting for response ) reset my network settings, reinstalled the app and performed a hard reset on the phone. ANY help will be appreciated. Looking forward talking to my fellow uber friends!