Discussion in 'Lyft' started by AuxCordBoston, Jan 11, 2017 at 3:07 PM.
Lyft - how do you text pax? It only gives you option to call
It's the same number that you call. Just save the number and send the text.
Wow thats all...
They don't really want you texting while you're driving, so they removed that. If a pax texts you, you'll get a note from lyft saying don't txt and drive, but here's a txt from your pax.
I don't like talking, plus there's no record of the phone convo. A text is the best proof that you contacted the rider prior to a no show cancelation.
This is such a dumb feature. Pax texts you with instructions as to where exactly to pick them up and you can't really read the message until you get there...and then can't really reply from within the app as easily as the pax can text you in the first place. It's about as dumb as receiving cancellations as a notification which comes and goes quickly that you might miss it as you navigate to the pickup.
I have had a few instances on Lyft where I accept the ping, begin driving, then pax cancels. But I don't know pax cancelled because the only notification of the cancel is a text message which I don't see because I am following google maps!
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